Privacy policy

At The Moth's Emporium, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with UK data protection laws.

- Personal Information: We collect your name, contact details, shipping address, and payment information when you place an order on our website.

- Communication Data: Any communications you have with our customer service team may be collected and stored.

- Website Usage Data: We gather information about how you use our website, including pages visited, products viewed, and IP address.

- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze website traffic.

- Order Fulfillment: We use your personal information to process and deliver your orders, communicate order updates, and manage returns.

- Customer Support: Your data helps us respond to your inquiries and provide efficient customer support.

- Marketing Communications: With your consent, we may send you promotional emails. You can opt out at any time.

- Website Improvement: We analyze website usage data to enhance our website's functionality, content, and user experience.

- Legal Obligations: We may use your data to comply with legal requirements and protect our rights.

- We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure.

- We use secure payment gateways for all financial transactions.

- We only share your data with third parties when necessary for order processing (e.g., shipping couriers) or with your explicit consent.

- We do not sell, rent, or trade your personal information to third parties for marketing purposes.

- You have the right to access, correct, or delete your personal information. You can also restrict its processing or request data portability.

- You can withdraw your consent for marketing communications at any time.

- You can unsubscribe from promotional emails by clicking the "unsubscribe" link in the email.

- Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from individuals in this age group.

- We may update this Privacy Policy from time to time. Changes will be posted on our website.

For any questions or concerns related to your privacy, please contact us using our contact us page.

This Privacy Policy is in accordance with UK data protection laws and regulations. Please review our full Terms and Conditions for additional information.

The Moth's Emporium